Industry: Manufacturing - Office Furniture

A Seamless Transition to an Efficient Supply Chain

For over 100 years, Steelcase has furnished the offices of the world’s leading organizations. They offer a comprehensive portfolio of architecture, furniture and technology products and services that are supported by their over 800 dealer locations.

Challenges & Solutions

They were looking to add value to their supply chain by bringing planning transportation in-house, using SAP Transportation Management (TM) to replace their existing third party provider. We helped integrate a global transportation management system with multiple ECC systems in different continents, created a platform to improve service for dealers, optimized carrier costs and rout distance, provided infrastructure to improve transportation spend, reduced transactional and operational cost, and connected the movement of freight across regions.

Real-time integration between SAP ECC and TM provides better visibility for planning and shipment. And SAP Carrier Collaboration Portal acts as a hub for all carrier related activities. With these innovative technologies, we were able to make the most of their supply chain opportunities:

  • Plan for inbound transportation
  • Develop a global transportation system
  • Work around inability to change existing ECC logic affecting warehouse processes
Key Benefits
  • Smooth transition from 3rd Party transportation provider to SAP TM
  • Better and tighter planning runs
  • Holistic consolidation for inbound transportation
  • Enhanced visibility of loads for carriers
  • Reduced transportation spend
  • Flexibility to adapt transportation management as needed
“Novigo became part of the team - onsite and invested in our success. They immersed themselves in our day to day, and always with an can-do attitude. They were solution focused, keeping our long-term goals in mind and going above and beyond to solve problems, not to sell us services.”

Jeff North Order Management, Order Scheduling + Transportation Planning - IT, Steelcase Inc.